This documentary film follows Sergio, an 83-year-old man who becomes a new resident of a retirement home in El Monte, Chile, to investigate claims that his mother is being mistreated by staff. As he interacts with several residents, including those with dementia and memory loss, Sergio discovers that the true issue lies not with the staff, but with the families of the residents themselves, who often neglect their loved ones. With a poignant message about loneliness and human connection, The Mole Agent offers a thought-provoking look at the lives of older adults in care facilities.
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