Layla, played by Christina Milian, is a hopeless romantic on a quest to reconnect with her crush, which leads her to hire Teddy to secure tickets to the sold-out Pentatonix Christmas Eve concert in New York City. Along the way, they navigate a series of wacky misadventures as they chase down tickets and team up for a Snow Ball performance to win them back. As Layla gets reacquainted with Teddy, she finds herself falling for him too, and their romance blossoms amidst the chaos.
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